Stakeholder engagement
Our stakeholders are employees, customers, suppliers, investors, organizations and other entities that can affect or be affected by our activities and products. Maintaining an open dialog with our stakeholders is essential to understand their interests and expectations. In addition to corporate-level dialog with key stakeholders such as customers (see Customer Satisfaction) and investors, each site conducts specific actions depending on its activity, size, location and culture, but all sites have regular exchanges with major local stakeholders, such as local authorities, schools and universities.
During the verification process of this report, the auditor interviewed three stakeholders (education partner, security services, material supplier) about their relations with ST. I 102-40 I 102-42 I 102-43 I
Stakeholders |
Key expectations |
Engagement channels |
---|---|---|
EMPLOYEES |
|
|
CUSTOMERS |
|
|
INVESTORS & ANALYSTS |
|
|
SUPPLIERS |
|
|
LOCAL PARTNERS |
|
|
NATIONAL & LOCAL AUTHORITIES |
|
|
ACADEMIC & LABORATORIES |
|
|
INDUSTRY ASSOCIATIONS |
|
|
MEDIA |
|
|
Key expectations are the top three issues retained by each group of stakeholders in our 2020 materiality exercise. I 102-44 I